NEXTPEAK Solutions
Your team in Colombia, on whatever schedule your operation needs
We recruit, hire and manage bilingual professionals dedicated to your company, remote or on-site. They work in your tools and processes; we handle management, reporting and everything else.
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Logistics & sales support
Purchase orders, confirmations, shipment follow-up and communication with vendors and customers.
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Customer service
Phone, email and chat support in English, following your scripts and your brand voice.
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Back office & admin
Data entry, Excel work, reporting, billing and recurring administrative tasks.
How it works
From first call to first day
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We scope the role
One call to understand the tasks, schedule, work setup, tools, KPIs and profile you need.
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We recruit and hire
We source candidates, you interview the finalists, and we sign the contract in Colombia.
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Your team starts
They work only for you, with NEXTPEAK management, performance reporting and one monthly invoice.
What's included
Clear terms from day one
- Hours
- Built around your operation: business hours, extended shifts or 24/7
- Work setup
- Remote, or on-site on request
- Management
- Included: supervision, KPIs, metrics and regular reports
- Language
- Bilingual English–Spanish professionals
- Dedication
- Each person works only for your company
- Compliance
- Contracts, payroll and Colombian obligations handled by NEXTPEAK
- Billing
- One monthly invoice in USD, flat rate per person
- Commitment
- 30-day notice to end the service
Contact
Tell us which role you need to fill
We reply within one business day with a proposal and a per-person rate.